Energy & Healing Space Sydney

PRIVACY POLICY

Energy and Healing Space Sydney, respect your concerns about privacy.  Whichever of the aforementioned entities that are responsible for the processing of your personal information generally are the same entities that obtain your personal information.

This Privacy Policy applies to the personal information that We obtain through the website www.energyandhealingspace.com.au (the “Website”), along with mobile applications and social media pages referencing this Privacy Policy (“Online Channels”); offline collection in connection with sales, marketing, partner and supplier engagement (“Offline Channels”); and third-party sources, including ad networks and lead brokers (collectively, the “Channels”).  The Website is an informational and e-commerce site.  By using the Website, you consent to the data and privacy practices described herein.  This Privacy Policy does not apply to personal information obtained through any products and services that We offer that are subject to separately-posted privacy policies. This Privacy Policy describes the types of personal information that We obtain through the Channels, how We may use that personal information, with whom We may share it, and how you may exercise your rights regarding Our processing of the information. This Privacy Policy also describes the measures that We take to safeguard personal information that We obtain, along with how you may contact Us regarding Our privacy practices.

Online Channels may provide links to other third-party websites and features, or contain third-party cookies, that are not owned or controlled by Us. Please review the privacy policies of these third parties to familiarize yourself with their practices.  By utilizing the Website, you agree to accept cookies as described herein.

PERSONAL INFORMATION WE OBTAIN

We may obtain personal information through the Channels. The types of personal information that we may obtain include:

  • Contact information (including name, phone number, fax number, email, and postal address) for you or for others (e.g., principals of your business);

  • Information utilized in creating your online account (including username, password, and security questions and answers);

  • Biographical and demographic information (including date of birth, age, gender, job title/position, marital status, and dependent, spousal, and other family information);

  • Purchase and customer service history;

  • Financial information (such as payment information, including name, billing address, and payment card details (i.e., card number, expiration date, and security code); bank account information; financial statements; income; and credit score);

  • Location data (including data derived from your IP address, country, and zip code) and the precise geolocation of your mobile device where We have provided notice and choice, as appropriate

  • Audio electronic, or visual information;

  • Information about your computer hardware and software, including your IP address, browser type, domain names, access times, and referring website addresses;

  • Inferences about you, including Your preferences;

  • Clickstream data and other information regarding your online activities (including information regarding your devices, browsing actions, and usage patterns), including across Online Channels and third-party subsites, that We obtain through the use of cookies, web beacons, and similar technologies; and

  • Other personal information contained in content that you submit to Us (including information that You submit through our “Contact Us” feature).


We may use third-party web analytics services in connection with Online Channels, including Google Analytics, which uses cookies and similar technologies to collect data (including IP addresses) to evaluate use of and interaction with Online Channels.  Google’s privacy policy is available at: www.google.com/policies/privacy.  Providing personal information to Us is voluntary on your part.  If you choose not to provide Us with certain information, We may not be able to offer you certain products and services, and you may not be able to access certain features of the Online Channels.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies on the Website to personalize and enhance your experience on Our Website.

How We Use Cookies

Cookies contain small amounts of information that are downloaded to your device when you visit Our Website.  Cookies are sent back to Our Website to allow us to recognize your device.
Essential Cookies allow Us to recognize your device to help you navigate efficiently to obtain the information and services you have requested. Analytical and Customization Cookies allow Our site to remember your preferences such as language selection, and help you to view information that is most relevant to your interests; these cookies also help Us to maintain and improve Our Website by providing information regarding how visitors find and use the Website, and how well the Website is performing. Advertising Cookies may be used in some cases to make advertising messages more relevant to you.

Making Cookies Choices

By using the Website, you agree to accept cookies as described in this Privacy Policy.  Most browsers allow you to manage cookies preferences.  If you decide to disable cookies on Our Website, you may not be able to take full advantage of all Our website features once you have done so.

Sharing Options

We sometimes embed content and sharing tools from other third-party sites, such as “like” buttons from social networking sites.  These third-party sites may also place and access cookies on your device.  We do not control the placement or access of these third-party cookies.  Please review the privacy policies of these third parties to familiarize yourself with their practices.  We are not responsible for the privacy statements or other content on websites outside of Our website.

We may use cookies for any of the following purposes:
     1. Authentication – We may use cookies to identify you when you visit the Website and as you navigate Our Website;
     2. Status – We may use cookies to help determine if you are logged into Our Website;
     3. Personalization – We may use cookies to store information about your preferences and to personalize the Website for you.
     4. Security – We may use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect Our Website and services generally.
     5. Analysis – We may use cookies to help Us analyze use and performance of Our Website and services.

HOW WE USE PERSONAL INFORMATION

We may use personal information that We obtain to provide and administer Our products and services; process and fulfill orders and keep you informed about the status of your order; communicate about and administer our products, services, events, programs, and promotions (such as by sending alerts, promotional materials, newsletters, and other marketing communications); conduct and facilitate surveys, sweepstakes, contests, focus groups, and market research initiatives; perform data analytics (including market research, trend analysis, financial analysis, and customer segmentation); engage in ad retargeting and evaluate the effectiveness of Our marketing efforts (including through Our participation in ad networks); provide customer support; process, evaluate, and respond to requests, inquiries, and applications; create, administer, and communicate with you about your account (including any purchases and payments); conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of Our advertising and marketing campaigns and managing Our brand; operate, evaluate, and improve Our business (including by administering, enhancing, and improving Our products and services, developing new products, and managing our communications and customer relationships); inform you of other products or services available from Us and Our affiliates; contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered; verify your identity and protect against and prevent fraud and other unlawful activity, unauthorized transactions, claims and other liabilities, and manage risk exposure and quality; conduct investigations and comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations, and Our policies and terms (including this Privacy Policy and other Online Channels terms of use); and maintain and enhance the safety and security of Our products, services, Online Channels, network services, information resources, and employees. Additionally, We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.

We may combine personal information that we obtain through Online Channels with information that We obtain through Offline Channels, as well as other information, for the purposes described above. Where required by applicable law, We will obtain your consent for the processing of your personal information for direct marketing purposes. The legal basis for Us processing your personal information as described above will typically be one of the following: (a) your consent; (b) performance of a contract with you or a relevant party; (c) Our legitimate business interests; or (d) compliance with Our legal obligations.

Personal Information Sharing

We do not sell or otherwise disclose personal information about you except as described herein or at the time of collection. We may share personal information within Our companies for the purposes described in this Privacy Policy. We may share personal information with service providers that We have retained to perform services on Our behalf (including payment processing, order fulfillment, customer support, and data analytics). These service providers are contractually required to safeguard the information provided to them and are restricted from using or disclosing such information except as necessary to perform services on our behalf or to comply with legal requirements. We may share personal information with Our joint marketing partners and other business partners for the purposes described in this Privacy Policy. We may disclose personal information about you (1) if We are required or permitted to do so by applicable law or legal process (including a court order or subpoena); (2) to law enforcement authorities or other government officials to comply with a legitimate legal request; (3) when We believe that disclosure is necessary to prevent physical harm or financial loss; (4) to establish, exercise, or defend Our legal rights; (5) in connection with an investigation of suspected or actual fraud or illegal activity; or (6) otherwise with your consent. We reserve the right to transfer to relevant third parties any information that We have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation) or other business combination. In such case, We will require that the relevant third parties provide comparable levels of protection that We provide with respect to the information that We share.

Your Choices

We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, limit the communications you receive from Us or submit a request, please contact us as specified in the How To Contact Us section of this Privacy Policy.

To the extent provided by the law of your jurisdiction, you may have the right to (1) access certain personal information that We process about you and request details of that processing; (2) request that We update, correct, amend, erase, or restrict your personal information; or (3) exercise your right to data portability. Where provided by law, you may withdraw consent you previously provided to Us or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation, and We will apply your preferences going forward as appropriate. To request to exercise these rights, please contact Us as indicated in the How To Contact Us section of this Privacy Policy. To help protect your privacy and maintain security, We may take steps to verify your identity before granting you access to the information. To the extent permitted by applicable law, a charge may apply before We provide you with a copy of any of your personal information that We maintain. Depending on your location, you may have the right to file a complaint with a government regulator if you are not satisfied with Our response.

How We Protect Personal Information Transmission

We maintain administrative, technical and physical safeguards, consistent with legal requirements where the personal information was obtained, designed to protect against unlawful or unauthorized destruction, loss, alteration, use or disclosure of, or access to, the personal information provided to us through the Channels.

Retention of Personal Information

To the extent permitted by applicable law, We retain personal information we obtain about you as long as (1) it is needed for the purposes for which We obtained it, in accordance with the provisions of this Privacy Policy; or (2) We have another lawful basis, as stated in this Privacy Policy or at the point of collection, for retaining that information beyond the period for which it is necessary to serve the original purpose for obtaining the personal information.

Once We receive your request, We may verify it by requesting information sufficient to confirm your identity, including by asking you for additional information. If you would like to use an agent registered with the California Secretary of State to exercise your rights, We may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

Children’s Personal Information

The Online Channels are designed for a general audience and are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13 through the Online Channels. If We become aware that we have collected personal information from a child under the age of 13, We will promptly delete the information from our records. If you believe that a child under the age of 13 may have provided us with personal information, please contact us as specified in the How To Contact Us section of this Privacy Policy.

Changes to Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in Our information practices.  We will indicate at the top of this Privacy Policy when it was most recently updated.  We encourage you to periodically review this Privacy Policy for changes and updates.

Opt-Out and Unsubscribe

We respect your privacy and provide you with an opportunity to opt-out of receiving announcements of certain information.  You may opt-out of receiving any or all communications from Us by contacting Us using the information provided in the “How to Contact Us” section below.

How to Contact Us

If you have any questions or comments about this Privacy Policy or if you would like Us to update information that We have about you or your preferences, please contact Us by writing to:

Energy and Healing Space, Sydney

6 Glendon Road,

Double Bay NSW 2028